Job Description
Join our dynamic logistics team as a Shipping Coordinator in Phoenix! We're seeking a detail-oriented professional to manage end-to-end shipping operations for our growing supply chain network. This role is perfect for someone passionate about optimizing logistics processes and ensuring seamless customer satisfaction. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in one of America's fastest-growing logistics hubs.
Responsibilities
- Coordinate domestic and international shipments across multiple carriers (UPS, FedEx, DHL, LTL)
- Prepare and process shipping documentation (BOLs, commercial invoices, customs forms)
- Track shipments in real-time using WMS/TMS systems and provide proactive updates
- Resolve shipping discrepancies and exceptions with carriers/customers
- Optimize routing to minimize costs while maintaining delivery SLAs
- Collaborate with warehouse team to ensure accurate order fulfillment
- Generate shipping reports and analyze performance metrics
Qualifications
- 3+ years of experience in shipping/logistics coordination
- Proficiency with WMS/TMS software (e.g., Oracle, SAP, Manhattan)
- Strong knowledge of Incoterms and customs regulations
- Excellent problem-solving and negotiation skills
- Ability to manage multiple priorities in fast-paced environment
- High school diploma or equivalent; supply chain certification a plus
- Proficient in Microsoft Office Suite and logistics software