Job Description
Join our dynamic logistics team as a Shipping Coordinator and become the backbone of our supply chain operations. We're seeking a detail-oriented professional to manage end-to-end shipping processes, ensuring timely deliveries while maintaining exceptional customer satisfaction. This role offers growth opportunities in a fast-paced environment with competitive benefits and a collaborative culture.
Responsibilities
- Coordinate domestic/international shipments across multiple carriers (FedEx, UPS, DHL, ocean/air freight)
- Manage inventory tracking and warehouse documentation systems
- Resolve shipping discrepancies and provide proactive customer updates
- Optimize routes and negotiate carrier contracts to reduce costs
- Prepare customs documentation and ensure regulatory compliance
- Collaborate with sales, warehouse, and finance teams for seamless operations
- Analyze shipping KPIs and implement process improvements
Qualifications
- 3+ years experience in shipping/logistics coordination
- Proficiency in WMS/TMS systems (SAP, Oracle, or similar)
- Strong knowledge of Incoterms and customs regulations
- Exceptional problem-solving and multitasking abilities
- Excellent communication and negotiation skills
- Associate degree in Supply Chain or related field required
- Ability to work flexible hours during peak shipping seasons
- Valid NY driver's license preferred