Job Description
Are you organized, detail-oriented, and ready to drive logistics excellence? Apex Logistics Solutions is seeking a highly motivated Shipping Coordinator to join our dynamic team in Charlotte, NC. We pride ourselves on operational efficiency, safety, and top-tier customer service. In this pivotal role, you will be the backbone of our outbound operations, ensuring products move seamlessly from our facility to our clients' doorsteps.
At Apex, we believe in investing in our people. You will work in a collaborative environment where your contributions directly impact the bottom line. We offer a competitive benefits package, including health insurance, paid time off, and a clear path for career advancement.
Why Join Us?
• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Supportive team culture in the heart of Charlotte.
Responsibilities
- Coordinate and track incoming and outgoing shipments to ensure timely delivery and accurate documentation.
- Prepare and verify all shipping paperwork, including bills of lading, commercial invoices, and customs declarations.
- Communicate effectively with carriers, 3PLs, and internal departments to resolve shipping discrepancies and delays.
- Analyze shipping data to identify cost-saving opportunities and negotiate rates with logistics providers.
- Maintain accurate, up-to-date records of all shipping activities and inventory movements within the ERP system.
- Resolve customer inquiries regarding shipment status and delivery times promptly and professionally.
- Identify and implement process improvements to enhance overall supply chain efficiency and reduce errors.
Qualifications
- High school diploma or GED; Associate degree in logistics, supply chain management, or a related field is preferred.
- Minimum of 2 years of experience in shipping, logistics, freight forwarding, or warehousing.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and familiarity with ERP systems (e.g., SAP, Oracle, or Manhattan).
- Strong organizational skills with the ability to prioritize tasks and manage multiple shipments in a fast-paced environment.
- Excellent verbal and written communication skills for interacting with vendors and clients.
- Ability to lift up to 25 lbs occasionally and stand for extended periods as required.
- Valid driver's license and clean driving record.